Privacy Policy

Introduction

Ludovic VUE places great importance on protecting your personal data. This policy explains how we collect, use and protect your information.

Data Collected

We collect the following data:

  • Contact information: name, first name, email, phone
  • Booking information: dates, number of guests, rate
  • Payment information: bank details (processed securely)
  • Technical information: IP address, browser type, pages visited
  • Contact details for communications: messages, inquiries

Data Usage

Your data is used to:

  • Process your bookings and payments
  • Send you confirmations and important communications
  • Improve our service and your user experience
  • Respond to your questions and requests
  • Comply with our legal obligations

Data Retention

Booking data: Kept for 3 years after the stay date for tax records

Payment data: Kept according to legal obligations (generally 6 years)

Data Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure or destruction. However, no data transmission over the Internet is 100% secure.

Your Rights (GDPR)

In accordance with GDPR legislation, you have the following rights:

  • Right of access: Access your personal data
  • Right of rectification: Correct your inaccurate data
  • Right to erasure: Request deletion of your data
  • Right to restriction: Limit the processing of your data
  • Right to portability: Retrieve your data in a structured format
  • Right to object: Object to the processing of your data

To exercise these rights, contact us at contact@royalauffreville.com

Data Sharing

Your data is not sold, rented or shared with third parties, unless necessary to:

  • Provide booking services (payment providers, etc.)
  • Comply with a legal or regulatory obligation
  • Protect our rights or your safety

Cookies

Our website does not currently use cookies. No consent is required to browse this site.

Contact

For any question regarding this privacy policy or your personal data, contact us at contact@royalauffreville.com

Last updated

November 30, 2025